If you enjoy administrative tasks and find inspiration in the dynamic environment of a training organization, this role might be of particular interest to you. At Telerik Academy, we are looking for a new team member who shares our passion for quality education and making a meaningful difference.
As a Junior Learning Systems Specialist, you will collaborate closely with our Technical Training Team, Program & Product Management teams, and Learning Experience Design Team (have a look at our About page). Your primary role will be to ensure the smooth execution of our training programs by managing and maintaining our learning systems.
What you will be doing:
- External Trainer and Learner Onboarding and Access: Manage system access, accounts, and provide onboarding for external trainers and learners;
- Course Setup and Management: Create and update courses in Moodle, ensuring alignment with program requirements and maintaining accuracy;
- Training Resource Coordination: Upload, organize, and maintain training materials, presentations, and resources;
- Training Session Support: Provide technical support for key training sessions, including kick-offs and major milestones;
- Assessment and Feedback Management: Set up submission areas, manage feedback processes, and support interim and final assessments;
- Graduation and Certification: Oversee graduate enrollment, certificate generation, and related communications;
- Learning Systems Issue Resolution: Address technical, access, and other training systems related inquiries promptly;
- Collaboration: Work closely with program managers and trainers to ensure effective program delivery.
How this role can contribute to your development:
- Work closely with seasoned professionals, driven by purpose and excellence, you'll enhance your organizational, technical, and collaborative skills while contributing to the success of high-quality training programs that directly impact learners' experiences;
- Learn how to design, develop, and balance elements of a holistic learning experience, e.g. modality, gamification, student engagement, evaluation and feedback, as well as training approach and content flow.
- Gain valuable insight into the setup of high-quality training programs and their direct impact on student experience;
- Receive careful onboarding and opportunities to grow in your role.
- Enjoy a thoughtful benefits program that includes:
- Generous policy for up to 30 vacation days/year and regular half days off for the whole team;
- Flexible working hours and currently flexible format of work;
- Premium health insurance with dental coverage, thorough yearly medical check, and situational days off for healthcare;
- Ongoing investment in your development through a personal training budget and a rich selection of trainings, books, and learning materials (incl. access to reputable outlets, Pluralsight, Udemy, etc.);
- Mental health program with confidential access to therapists, empowering seminars, and more;
- Office perks: access to Campus X’s cozy rooftop and Fun zone, including gym corner and showers;
- A thoughtful employee experience program, including several events and activities in support of mental, physical, and social wellbeing;
- Supported paternity leave, events for parents and children, family care days off, and other benefits for your family life; Option for Multisport/Coolfit card; Supported student leave;
- And more to discover.
What will make you successful in this role:
- Tech savviness: this role doesn’t require prior knowledge of our systems, but being quick to learn and navigate new tools or technologies;
- Ability to manage multiple activities simultaneously;
- Being fond of administrative and repetitive tasks: we know it’s not for everyone, but we are looking for the kind of person who finds comfort and joy in predictability;
- A team-player attitude: willingness to share ideas regularly, and to accept and provide feedback;
- High quality of work and attention to detail;
- A sociable nature, someone who thrives in a collaborative environment, enjoys building connections, and brings positive energy to the team;
- Excellent written and verbal communication skills in Bulgarian, and a very good level of English skills;
- Relevant experience in either Moodle, Discourse or MS Office 365 is an advantage.
While we believe these skills and experience are important for the role, we know that sometimes a different background can give a good foundation, too. If you don’t cover all the requirements above, yet, you believe this role is made for you, let us know why.
If you’re passionate about IT education and ready to dive in, we’d love to meet you!
We are proud of our superhuman team, and we are committed to being an inspiring place to work. In the past few years, we have been named Employer of the Year by Forbes and our Wellbeing program has been recognized as HR Strategy of the Year by b2b Media Group. If you’re wondering if Telerik Academy would be the right place for you, we would be happy to answer any questions you may have regarding our vacancies, organization and culture. Reach out to us at careers@telerikacademy.com!
